It's been a week since my request to XTB and eToro support to add shares to their platforms (see my recent post). It was a $RICK+0.4% stock and many of you were interested in the outcome.
Unfortunately, I'm not going to make you happy, but the title was not added on either platform.
eToro only acknowledged my request. Unfortunately, I don't know if I will be informed further, but I am not getting my hopes up, as the liquidity of the stock is the main consideration, which in this case is not high.
At XTB, I was informed the very next day that they were unable to add the title due to low liquidity. But I appreciate the very quick response here. 👍
If the title is added to eToro after all, I will inform you about it again.
Interesting, thanks for the info and if anything changes I would certainly appreciate an update.
XTB support is great in this client work, otherwise thank you!
I totally agree. You're welcome. 😉
Great that XTB at least responded:)
They always do. They're really great at this.
It's a fact :)
Maybe it takes a little time. A week is a short time and imagine how many applications to how many different companies they have to deal with. They have to approve and then negotiate. I think a process like that can take a month or more and there has to be a lot of interest in the stock for it to make sense to the broker.
You're right. It's just that if I don't get my hopes up, I won't be disappointed. To be fair, I'd definitely write about it, I like eToro, I don't want to do them any favors here.
I also like it and as you say, it is not possible to compare these brokers. XTB is Polish and they are trying to target and make branches here in Central Europe mainly. eToro I would say has a much bigger reach and users in a wider spread, yes it doesn't have branches like XTB does here, but they do respond to a ticket like this by just accepting it, but there is no reply unless it is account related, but I personally have a contact in CZ/SK support who works for eToro as just a support lady from Po-Pa and for me I am very satisfied with her. Anything I can solve with her and always first so in writing we write when she can and then she always calls, the lady is nice with whom I talk even maybe an hour just about what a great job it is to work for a broker. So for me satisfaction even though they don't have that range of titles.