Delta Air Lines lost $500 million to CrowdStrike and Microsoft

Delta Air Lines is facing enormous problems after their technology system was thrown into chaos, leading to a five-day outage. The problem, which resulted in a loss of up to $500 million, triggered a wave of criticism against CrowdStrike and Microsoft.

Ed Bastian, CEO of Delta Air Lines $DAL, harshly criticized CrowdStrike $CRWD and Microsoft $MSFT for the failure of their software that led to a widespread outage of computer systems. Bastian said during an interview with CNBC that both companies have shown no willingness to provide compensation or advice to help mitigate the effects of their error.

"They didn't provide us with anything. Not even free counseling to help us," Bastian said. He said the bug in CrowdStrike's software update, which affected not only Delta but hundreds of other companies around the world, was extremely serious.

Computer systems problems led to the failure of a key crew tracking system, which was down for nearly a week. This made it impossible for the company to…